Contact

The Dutch Good Growth Fund (DGGF) is a programme commissioned by the Dutch Ministry of Foreign Affairs. It is administered by the Netherlands Enterprise Agency, Atradius Dutch State Business (for Dutch entrepreneurs) and a consortium of PwC and Triple Jump (for local SMEs).

Questions

General questions

For general questions, please contact the Netherlands Enterprise Agency by phone: 

  • +31 (0)88 042 42 42 (Monday-Friday, 8:30 - 17:00 CET)
  • +31 70 379 80 00 (when calling from abroad)

About DGGF tracks

Do you have questions about one of the DGGF tracks? Contact the track administrator. Together, you can discuss what DGGF can do for you and your company, and what is expected of you. Funding from DGGF is customised to each project.

  • Investing Dutch entrepreneurs
    Netherlands Enterprise Agency
    T +31 (0)88 042 42 42 (Monday to Friday, 8:30 - 17:00 uur)
    T +31 70 379 80 00 (when calling from abroad)
    E Contact form
  • Exporting Dutch entrepreneurs
    Atradius Dutch State Business
    T +31 (0)20 553 31 89
    E info.dsb@atradius.com
  • Financing local SMEs
    PwC and Triple Jump
    T +31 (0)88 792 94 57
    E dggf@nl.pwc.com

Suggestions and complaints

Any suggestions or complaints that you have are very valuable to our organisation. They provide insight into possible improvements we can make to our service.

We find it very important to deal with any suggestions or complaints carefully.

About DGGF services

Do you have a general suggestion or complaint about the service provided by DGGF? You can submit your suggestion or complaint via the digital complaint form.

Complaint forms

Choose the DGGF track you want to submit a complaint to:

Complaint procedures

Each DGGF administrator has its own complaints procedure which safeguards the careful handling of a complaint. We will to address your complaint quickly and appropriately. We also aim to communicate with you clearly about your complaint.

Read the complaint procedures:

Project-related complaints

The administrators of the DGGF seek positive results in the field of inclusive sustainable development, using financial instruments for trade and investment. We are aware that such development may have both positive and negative effects for local communities as well as their ecological living environment.

We make every attempt to ensure that the instrument does not have unacceptable environmental and social impact. To this end, an environmental and social assessment of the project is conducted wherever relevant. However, if you still experience a development to be negative, please report this matter to the National Contact Point (NCP).

The NCP can help in finding a solution that could prevent escalation and reputational damage. This contact point will assist the parties involved to find a mutual solution to their dispute; for example, through the mediation of the NCP or via a third party. Please submit your project-related complaint to the NCP secretariat. You can do so by post or by email.